1. Returned items must be in new condition.

Fansshirt.com will not accept returns/exchanges if there is evidence that your purchase has been worn outdoors. We will gladly provide a refund/exchange if you are not satisfied.

2. The original packaging and all accessories must be returned with your purchase.

Please pack the item inside original shipping box. Returns without the original packing, or missing accessories will not be accepted.

3. You must have a return authorization number for ALL returns and exchanges.

Call Customer Service at 62-856-478-16005 during our normal business hours (Monday – Friday: 8am – 3pm PST and Saturday: 8am – 1pm PST) for a return authorization code, and to receive a FREE return label (if your item(s) is eligible for free return). Return authorization codes can not be provided by email.

4. Defective products will be accepted for exchange only.

Call Customer Service for a defective item return authorization code. Fansshirt.com will only exchange defective products within 14 days of the delivery date. After 14 days, the damage will be considered normal wear and tear.

RETURNS FOR EXCHANGE
Please contact us, to receive a free return label (if your item(s) is eligible for free return), and to place a new order.

Return Shipping Charges: If the item(s) purchased is not eligible for FREE SHIPPING & FREE RETURNS, you are responsible for all return shipping charges. If you believe an error was made in your order, please contact Customer Service.

Items Returned for Exchange: If the desired item is out of stock, the return will be treated as a return for refund.

RETURNS FOR REFUND
To return products for a refund, please contact us for details.

Return Shipping Charges: If the item(s) purchased is not eligible for FREE SHIPPING & FREE RETURNS, you are responsible for all return shipping charges. If you believe an error was made in your order, please contact Customer Service.